1. Introduction

Under The Needle (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

• Visit our website (tatooss)

• Submit an enquiry form

• Complete a Meta (Facebook/Instagram) Lead Form

• Contact us via social media, phone, or email

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

We may collect the following information:

A. Contact Information

• Full name

• Email address

• Phone number

B. Booking & Enquiry Information

• Tattoo concept or design ideas

• Placement on body

• Size details

• Preferred booking date

• Any additional information voluntarily provided

C. Technical Data

When you visit tatooss, we may collect:

• IP address

• Browser type

• Device type

• Cookies and usage data

D. Marketing Data

• Responses to Meta (Facebook/Instagram) advertisements

• Interaction with our social media pages

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3. How We Collect Your Data

We collect data when you:

• Submit a form on our website

• Complete a Facebook or Instagram Lead Form

• Send us a direct message

• Contact us by phone or email

• Accept cookies on our website

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4. How We Use Your Information

We use your information to:

• Respond to your enquiries

• Confirm tattoo bookings

• Contact you regarding promotions

• Process deposits and bookings

• Improve our marketing campaigns

• Maintain internal records

We do not sell your personal data.

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5. Legal Basis for Processing

Under UK GDPR, we process your data under the following lawful bases:

• Consent (when you submit a form or opt in to marketing)

• Contract (when processing bookings or deposits)

• Legitimate interest (to improve services and marketing performance)

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6. Marketing Communications

If you submit your contact details through our website or Meta Lead Forms, we may contact you regarding:

• Your enquiry

• Appointment confirmations

• Limited-time promotions

You can opt out of marketing communications at any time by contacting us directly.

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7. Data Sharing

We may share your information with:

• Payment processors (e.g., Stripe)

• CRM systems

• Marketing platforms such as Meta (Facebook/Instagram)

• IT service providers

We only share necessary information and ensure appropriate safeguards are in place.

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8. Data Storage & Security

We implement appropriate technical and organisational measures to protect your data.

Your information is stored securely and access is restricted to authorised personnel only.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.

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9. Cookies

Our website (tatooss) uses cookies to:

• Improve website functionality

• Analyse traffic

• Measure advertising performance

You can control or disable cookies through your browser settings.

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10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict processing

• Withdraw consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Under The Needle
Website: tatooss
Email: info@tattooss.co.uk
Phone: 07407190090

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12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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